At Toolstation, we know what it takes to get the job done. Whether it’s a quick fix or a large-scale renovation, you’ll find what you need among our range of 25,000+ trade-quality products - including everything from hedge trimmers, fence paint, nail guns, circular saws and hose pipes, to screws, fixings and all the everyday essentials.
Use our website or app to find our biggest brands including DeWalt, Makita, Milwaukee, Einhell and Scruffs, and place orders 24/7. With same-day availability and more than 580 stores nationwide, you’ll waste no time getting what you need. Order online to get free delivery when you spend over £40, or Click & Collect in as little as five minutes – visit our Croydon Five Ways store today, where our friendly and knowledgeable staff will be happy to help.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Wheelchair accessible restroomNot available
Wheelchair accessible seatingNot available
Location
Certified by Toolstation Croydon Five Ways • May 24, 2026
Toolstation Croydon Five Ways
540 Purley Way, Croydon, Region 9 - Surrey & Sussex
Certified by Toolstation Croydon Five Ways • May 24, 2026
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 4:00 PM
5/25/20267:00 AM - 8:00 PM
8/31/20267:00 AM - 8:00 PM
12/22/2026Closed
12/23/2026Closed
12/24/20267:00 AM - 8:00 PM
12/25/20267:00 AM - 8:00 PM
12/26/20267:00 AM - 6:00 PM
12/27/2026Closed
12/28/20267:00 AM - 8:00 PM
12/29/2026Closed
12/30/2026Closed
12/31/20267:00 AM - 8:00 PM
1/1/20277:00 AM - 8:00 PM
Reviews
4.3
125 reviews
5 stars
90
4 stars
15
3 stars
3
2 stars
3
1 star
14
MS
Mayuran senthilnathan
Dec 22, 2025
1.0
I bought an item from Toolstation and wanted to return it within the 30-day return period. I called customer service, and they clearly advised me that I could return the product to any Toolstation store, so I went to this branch.
When I arrived, the person at the counter immediately said they couldn’t refund the item without checking anything. When I asked why, he told me to go back to the store where I purchased it.
I opened my emails and showed them the return policy and the confirmation from customer service. Unfortunately, I couldn’t call customer service again because it was Sunday. The staff member then called the manager.
The manager came out without a Toolstation uniform or name badge, wearing a hoodie, looking like a random person. He immediately said he wouldn’t process the refund and showed no interest in helping. At the very least, he could have checked the policy under his login, but he refused.
I showed the invoice and all relevant details, but instead of helping, he became angry and very argumentative. His attitude was extremely unprofessional. Eventually, he shouted at me saying, “We are DONE. Get out of my store.” I felt genuinely scared at that point.
Then another person (also without a uniform or name badge) came out from inside the store and telling me to get out and saying, “If you need a refund, call customer service. Do not come here.” I have evidence of this incident.
Is this really Toolstation’s customer service standard? Does the Croydon Toolstation hire random peopl as a staff who are unaware of head office policies?
Even now, I still can’t understand why I was treated so badly and shouted at for simply following Toolstation’s own return policy. Very disappointing and upsetting experience.
RH
Ray Hi
Aug 15, 2025
4.0
Few parking spots and close to very busy road and junction so during busy times not ideal place to visit, but they seem to have more items in stock than some of their other branches.
RP
Roy Pointing
Nov 11, 2020
5.0
Visited on Sunday 8th November 2020, not a regular DIYer, so appreciated the help talking through each product with Alexia!
Frequently Asked Questions About Toolstation Croydon Five Ways
What types of products does Toolstation Croydon Five Ways offer?
Toolstation Croydon Five Ways offers over 25,000 trade-quality products including tools, hedge trimmers, fence paint, nail guns, circular saws, hose pipes, screws, and fixings from top brands like DeWalt, Makita, Milwaukee, Einhell, and Scruffs.
What are the opening hours of Toolstation Croydon Five Ways?
The store is open Monday to Friday from 07:00 to 19:00, Saturday from 07:00 to 18:00, and Sunday from 09:00 to 16:00.
Does Toolstation Croydon Five Ways offer delivery and in-store pickup services?
Yes, the store offers both in-store pickup and delivery services.
How can I get a discount at Toolstation Croydon Five Ways?
By signing up for a trade account, you can get 5% off every order.
What payment options are accepted at Toolstation Croydon Five Ways?
The store accepts American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is Toolstation Croydon Five Ways wheelchair accessible?
The store has wheelchair accessible parking and onsite services but does not offer wheelchair accessible seating or restrooms.
Where is Toolstation Croydon Five Ways located?
It is located at 540 Purley Way, Croydon, CR0 4RE, in Region 9 - Surrey & Sussex, UK.
Which nearby stores can I visit for additional hardware and building supplies?
Nearby stores include Wickes Kitchens and Bathrooms for hardware and shopping needs, Topps Tiles for tiles and home goods, and HSS Hire Shops for professional services and equipment hire.
Are there any nearby places to grab a coffee or meal when visiting Toolstation Croydon Five Ways?
Yes, nearby you can find Costa Express for coffee, as well as Vietnamese restaurants like An Nam Restaurant and Nhà Hàng An Nam, and the Happy Inn Chinese Restaurant for meals.
How can nearby transit or services help me when visiting Toolstation Croydon Five Ways?
Nearby you can find service stations like Texaco Service Station for fuel, car dealers like Croydon Audi, and professional service providers such as ITC and H & S Associates, which might be useful for contractors and customers involved in construction or renovation projects.
Brand Certified Facts from Toolstation Croydon Five Ways
This information is certified by Toolstation Croydon Five Ways and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: